Remys Restaurant

Worst Place in Toronto

-Horrendous service with overpriced food!! - They served frozen pizza and paid $15 for it. I could have spent $15 betterelse where!!!!!!!!!!!!!!!!!!! -Slow service and was expected to pay gratuities! The waitress she even added gratuities even though the service was awful and on top of them, when I paid debit, they asked if I wanted to pay additional gratuities!!!!!!!!! NEVER AGAIN. IT WAS KNOWN THAT REMY'S WAS A BAD RESTAURANT AND I CONFIRMED IT LAST NIGHT!!

Awful

Food was lousy and overpriced. They are categorized as an Italian restaurant but they have INDIAN food on the menu. Butter chicken with PITA? Shouldn't it be naan? What about the pita appetizer? That's mediterranean! They didn't even put bread and olive oil on the table for us to nibble on. Had the pizza which was awful and overpriced (premade dry crust and sauce.... frozen pizza would tasted better and for 6 bucks!) Ok I'm not expecting Terroni or Libretto quality pizza but at least hand rolled crust and fresh toppings would have been nice. Service was SERIOUSLY lacking! Waited over an hour to order food and then to get our food. Water glasses sat empty for at least an hour before we got a refill. Worst of all, the server included a 15 gratuity on all the bills which we had to pay. I would have given less than 15 % if I could have. The waitress ROBYN made 50-60 dollars in tips alone tonight when she should have made at least half. I will never come here again.

Abusing patrons policy or employee?

After waiting in line for 20 minutes earlier tonight, Thursday, Sept. 1st, at 11:30 pm, with friends waiting inside for me to meet them, I was surprised to see that the bar was clearly not busy, the line did not move at all, as the bouncer repeatedly allowed people in who were not lined up. I approached the bouncer and told him that I was late to meet my friends inside, and since I was a woman alone, could I go in now? He told me I could pay him, or wait in line. We have been frequent patrons of Remy's, but none of my friends will ever return, and we will be sure to post this on every social network we can find. Does the owner of Remy's condone this abuse of his patrons? Is he sharing in the bribes with his employee? In any case, it is irresponsible of the owner or owners of Remy's to continue this discriminatory, abusive practice.

We were in for lunch as part of a business meeting. We asked the server to separate the bills , one for the food and a separate one for the wine. We paid and tipped on the food bill including a tip for the liquor. We did not tip twice on the liquor bill. Our server had the audacity to come back to our table and remind us that we didn't tip on the liquor portion not even realizing she got above and beyond what was gratuitously given to her for the less then acceptable service not to mention the food. Some of us reached Ito our pockets to give the tall reddish colored haired server our change from our pockets including the lint and vowed we will never bring our business there again.

Never again

My party and I dined at this restaurant the night of Nuit Blanche. We arrived at the restaurant at 10pm and were surprised that it was rather empty considering the event that was taking place in the city. Following our drink order, we waited at least 20 minutes for the server (Celeste) to return until we went up to the bar to request that someone come take our order. My friends decided to order a pitcher of beer and noticed that the foam was looking strange. It was thick and did not settle. Not thinking too much of it, we ordered another one and noticed the same thing. We advised our server of the issue and her response was: “Well the first one was like that too.” We opted for another choice of beer which turned out to be fine. At this point, we had waited at least 40 minutes for our food to arrive. The clearly understaffed restaurant began to fill up as should have been anticipated considering that it was Nuit Blanche. The server ended up bringing out the wrong pizza, claiming that she just grabbed the wrong one and would return in just a minute. Fifteen minutes later, she came with the correct pizza. In the meantime, she had offered freshly ground pepper which never came. Following a mediocre dinner, we dared to request the bill, which took at least 15 minutes to come with an automatic gratuity added for 5 people!? Of course she hadn’t bothered to ask if we wanted separate bills and upon request, she said that she was too busy and that we should have asked. I also went on to point out that the bill was actually incorrect as we didn’t order a Cesar or a pint of Stella. I requested to see the manager, which she said may be too busy to see me as he is helping out behind the bar. As she was correcting our bill, I went to the washroom and overheard a conversation about what an awful server two other customers had. Turns out, they were sitting next to us and had the same server. Upon returning to the table, the server advised me that the manager (Tony) was in fact too busy to come see me. I proceeded to the bar to speak with him and it took him over a minute to acknowledge me. I began to explain my disappointment with the service and his only response was how he was simply too busy behind the bar as the restaurant is slammed and how he can’t do anything about it. Not at any point did he apologize. In the meantime, the server had provided us with the new bills, without the automatic gratuity added. As we were ready to leave, one of the ladies from the bathroom approached me to let me know that she had overheard the server saying to her manager that all we want is free things. By the time we left the restaurant it was 12:30am. I called the restaurant the following day to inquire about their policy on “large” groups and the automatic gratuity. As anticipated, it is in fact added for parties of 8 and up! Do yourself a favour and avoid this restaurant at all costs.

The restaurant was almost empty on a Friday evening and the waitress put us at the very last table outside the washroom. She was rude and didn't even smile. She didn't dress like a waitress either, very un-professional overall. After experiencing her bad attitude, we left.

Our friends, regulars at Remy's had planned a...

Our friends, regulars at Remy's had planned a Friday night soiree of drinks and apps to celebrate their last nights in Toronto. The staff was not only rude, but they chastised us for trying to squeeze an extra seat on the empty downstairs patio.. after 5 minutes of verbal abuse by the waitress, and a heated exchange of words.. we all got up and left. We took our festivities around the corner and had a great night in the end. Will NOT go back, and will SPREAD the WORD.

Food poisoning to go. We went to Remy's and my...

Food poisoning to go. We went to Remy's and my husband had the a ceasar salad and Chicken Antonio. My meal was OK but for the $23 it cost, it was nothing special. My husband said the chicken was dry and tasteless and his salad greens were brown around the edges. His so called ceasar salad had no garlic - he did not finish it. It took us just over 1 hour to arrive back home before the food poisoning took hold in my husband. Needless to say, we won't be back.

super bad service

We had a reservation for 20 though, when we went there, they did not offer tables for 20 and offered just tables for 6. And also they did not know how to serve and how important service to customers. they should learn what the customer service is. we felt some kind of discrimination for asians! I never visit there again!!!!!!!!

Totally unacceptable and the place looks like the dump

All staff and Manager should attending training courses to learn how to serve. DON'T FORGET YOU ARE ALL IN THE SERVICE INDUSTRIES. Food was not worth the price, and it takes forever to arrive, eventhough the frozen food in the supermarket will taste better. Drinks were made wrong even from the second time. You are disgrace to the Italian cuisine!!!!

No wayyy...

Poor Service.. Disgusting washroom Place seemed un-organized and dirty.. Wouldn't recomend even my worst enemy.

totally rude staff, the food was...

totally rude staff, the food was microwavable....just simply horrible experience

Our waiter was not bad but the hostess was a joke...

Our waiter was not bad but the hostess was a joke - very rude and unhappy to be there. No bread came to our table (however it magically appeared at others). Three menus of bland, uninteresting food. Appetizer was good however the salad had no taste and looked like it was out of a bag. All main courses come with a baked potato and steamed vegetables - how interesting and custom. Not as upscale as the neighbourhood. Even the desert menu was unoriginal, with cake, tiramisu, and ice cream.

-bad service -poor food quality -doesn't...

-bad service -poor food quality -doesn't deserve to be in such a chic location as yorkville

Made reservations for a party of 15 on the patio...

Made reservations for a party of 15 on the patio. First we were told that it would be another 10 minutes or so, then we were told we would be getting three little round tables, not in the area we were promised, because there was a bigger party reserved there. So imgaine 15 girls (Stagette)around three little round tables. Asked the hostess on more than one occassion if she could find us at least one more table, always to be told how busy they are....how was that my problem?? Anyhow, I went to speak to the manager, Tony, and I could see where the staff got their "unfriendly service" motivation! I told hime the story, and asked him where he would like us to eat...with the plates on our laps?? He was rude, actually rolled his eyes, and said he'd be up in a couple minutes, because he was busy downstairs. Never showed up. Our waiter finally got a table, but it was still a little awkward to eat. Food wasn't that great either, but maybe it was because of the bitter taste I was left with in my mouth! And to think we dropped $600 there...never again, will I go there, and recommend you not to either!

The service was slow and unfriendly. There was...

The service was slow and unfriendly. There was cutlery missing on the table and had to ask for it once the food was placed on the table. Had to add lots of salt and pepper in order to make it edible. Washrooms were DISGUSTING!! For a place that has a reputation for being Ritzy, there was nothing Ritzy about our dining experience. I was actually embarassed to have suggested we dine there. That won't be happening again!

It took 30 minutes for us to get drinks. We were...

It took 30 minutes for us to get drinks. We were told it would take 45 minutes to change a keg [after waiting for 30 minutes]. Some drinks never came, orders were always wrong. The bartender was wearing basketball shorts and was a comlpete idiot.

Great food, great service....huge menu Very...

Great food, great service....huge menu Very accomodating for children as well

poor service, slow, no smiles. dirty...

poor service, slow, no smiles. dirty washrooms, disgusting food was average to poor, terrible nachos