Bought a gazebo last fall. Had to wait to get curtains. They still have the gazebo with a sign "curtains not available". Spoke to Sue in seasonal and she went the extra mile to make sure I left a happy customer. Sue called this morning, my curtains had arrive. Picked them up and installed this afternoon. Thanks to Sue's efforts we will continue to shop at Rona.Lire plus
The store owner is a fantastic example of someone who understands customer service at the highest level. Could not have been happier with his resolution to an issue with a purchase. Both of my kids got an insight into how an individual can make what might have been a negative experience into a very positive one. Kudos!Lire plus
Came to this store from out of town with a coolant issue. They were really busy but took the time to ask me what was wrong and offered for me to bring my car in to have a look at it but couldn't guarantee they could fix it right away. In a couple of hours they had fixed the problem and very reasonably as well. FANTASTIC customer service at this location. Lire plus
My lawn tractor broke down and couldn’t be moved. I called Brad who came over quickly and found the problem and ordered the part and had it fixed and operational the next day. Fast, friendly and reliable service that I’d recommend to anyone. Heck I never even met Brad as I was at my cottage the whole time. Wouldn’t hesitate to call him again for other repairs. Lire plus
Trying for 2 weeks to get a part for my ride on mower. Tried Canada and even tried the U.S. No success at Amazon and e-bay. Was told by someone to try Foxboro Power Equipment, and they had the part in stock! This is my go to place form now on, even if it is an hours drive. Lire plus
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