If it were not for the delivery team of Floyd and Nathan our rating would have been lower. We are repeat customers and have know Sklar Peppler Ajax store for its quality of care and customer support. This time around we question the Mississippi factory. Our new sofa arrived with lose staples on the under lining and a dark scuff mark on the end that was under the factory protective wrapping. Floyd and Nathan jumped on the issues fixing the lining and carefully removed the scuff mark. Well done!