I have been going to New West Cycle for almost 2 years now (since it opened) and I absolutely love them! They are friendly, honest, not out to take advantage of your knowledge or lack there-of. The staff are always willing to teach and to learn. They have a great working knowledge of both vintage, old, and new technologies and are able to work on bikes from all eras (and sell bikes from all eras as well). They listen to what you want, give you options to fulfill your needs, then listen to what YOU want, not what is most profitable for them. There is no other bike shop in the lower mainland that has the variety, friendliness and honesty that they have, and I have looked. They are my favourite bike shop, no question.Lire plus
I shopped around a bunch before buying a bike at Caps. I found they had the best prices for the models I was looking for, a great selection, and very good customer service. I'd definitely do business with them again!Lire plus
My 10-year old daughter and I were treated like guests at a five star hotel! The staff were skilled, personable and genuine. I highly recommend the store because the displays are inviting to the eye and neat. Lire plus
I travel from Maple Ridge to Velocity for parts & mechanical repairs. Velocity is awesome! Very good service! Repairs always well done & resonable price. My go to shop! Highly recommend!Lire plus
Love this place for all our sporting needs! Always so friendly, helpfully and knowledgeable! Ski techs know their stuff and do a great job in timely manner too!!! Lire plus
I am extremely impressed with this great Canadian company based right here in BC. I ordered my bike on Sunday night and received it fully assembled by Tuesday. Everything I read about this company influenced my decision to buy a bike, and now it feels like I’ve found a new family. The quality and craftsmanship are exceptional and very reasonably priced. Thank you Richmond eBike.Lire plus
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