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Im in the middle of moving to a new place and had been searching for a new sofa for a while until I came to Brick. The choices were great and affordable. Above all else, the customer service was fantastic. Thank you Sushant for your help! I highly recommend going here for your furniture needs!
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Once again, superb service from the Team at Weston Rd location. Anu, Meena and the service desk staff assisted with patience and friendly smiles. I will definitely do more business with the store. Really appreciate.
Happy CX- Carol Mc
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Very kind. Mr. Aggrawal is always eager to help and you always leave the store feeling like you have been properly looked after. If you have any issues, he pays extra attention to making sure that your eyes are healthy. Kindness always brings customers back, which is why he has been my family eye doctor for years.
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Outstanding friendly and professional customer service and product knowledge! I first went to BBR to visit their free turntable clinic with an old turntable that I had. The technician was extremely helpful and knowledgeable and was able to make some repairs and adjustments to my turntable. When it was finally time for an upgrade, I knew exactly where I wanted to go. Sam went above and beyond to help me out with my new turntable purchase. I would recommend BBR to anyone!
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I recently brought in my recently acquired (and used) blackberry 9000 to be fixed. The customer service was professional and helpful.
I had been promised my phone would have been fixed (the price was quoted) in 2 business days. When I called to see the status of my phone I was told it would be ready the next day. When I called the following day I was told again that my phone would be ready the next day. Yes, there can be delays in delivery of parts but I think if you commit to a time frame and you're unable to meet that deadline the least you can do is attempt to call and update me on the status. For that reason I give a 4/5.
I can't comment on the price as I have nothing else to compare it too but I will say that they kept to their initial estimate.
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I'm taking the time to write this because I think excellent service and business practices should be acknowledged. I purchased a mattress on sale at this location and I absolutely cannot fault any aspect of the whole transaction, beginning and ending with the salesperson, Patience. She went out of her way including on her days off to assist us and follow up the purchase, and the whole organization seems to be well-run in terms of how sales are handled and followed up. Very impressed.
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![The Brick - Magasins de meubles]()
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I just bought a sofa from The Brick at college park. People there were very helpful and nice. I recommend shopping at this store.
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