Our furnace broke in the middle of the night on CHRISTMAS and Brendan took the call at 1am. Vince came out to do the repairs in the morning and he was friendly, patient and reassuring. He clearly set out the expectations, pricing and committed to doing his best to get us up and running. Vince diagnosed the problem quickly and completed the repair on site. He took his time explaining everything and ensuring I was satisfied. THANK YOU for your exceptional service. I absolutely recommend Dr HVACLire plus
Thank you Emad for explaining to me the importance of installing energy star appliance! I got the government rebate and I saved money on my energy bills. You're awesome!! I want everybody to know how professional you are and thanks for the great service!Lire plus
The guys replied quickly and came at a convenient time for me. They put up with my dogs who wouldnt leave them alone! A great job, done quickly. Super friendly and professional. I am all ready to use my natural gas bbq now. Thank you! Lire plus
We had our heat pump fail on New Years a couple of years ago. Called one company who came out and took out a part that was causing the heat pump to fail. So he hooked up so our electric furnace would keep us warm. It did of course, but we then used a lot more electricity- enough that the Hydro company called because our bill/usage had skyrocketed.
Unfortunately, this company didn't deal with replacing a heat pump. We found one dealer who came out and said a particular part was kaput, so we needed to replace the furnace and the heat pump. and gave us a price.
At that point, we figured if it was the whole system to replace, we should check out another quote. So one of the companies we called was Grand River. Bill came out assessed the situation. He found that that part could have been replaced for a lot less than the whole new system.
In the end, we did replace the whole system, partly because there were government incentives at the time which gave us about a $1000 in rebates. And we appreciated Bill's honesty and expertise.
Our system was over 20 years old and the heat pump compressor was not in the best of shape.
Thanks Bill for the excellent service.Lire plus
Very prompt and professional service. Kane diagnosed and explained our heating/air conditioning problems and then corrected the issues quickly and economically. We are very pleased to recommend his services and would absolutely use Hy-Tech again without hesitation.
JimLire plus
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