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Sam (Samantha)is the best, she figured out my complicated insurance situation when 5 OTHER BC INSURANCE Brokers could not,she spend over an hour of her "own time" to do it.
I was beyond frustrated when I got to her firm. I will NEVER USE anyone else.
BCAA's Representive's did it correctly, they did it right the first time, they did it at the right price, and...they did it with a smile. They will have my business until I die.
We are the Petterson/Tomada Families and we stand behind this review.Lire plus
I was referred to Johanne about 1.5 years ago. I saw her more than a dozen times over the course of about 9 months and now see her for regular follow-ups, every few months or as needed. I have found her to be extremely gentle when working internally as well as externally. She has been recommended to many of my friends who have also had great success. Would not hesitate to recommend her. She is truly amazing.Lire plus
When I moved back to Vancouver I decided that my fresh start should include new furniture. I spent a LOT of time looking around different stores. Most of the places I went I found the staff were pushy (which is not my style) and followed me around the store but when I went into Scan Design the sales staff were fabulous. Not pushy at all, they didn't stalk me while I was looking around, but yet they were easy to find when I did need some help.
I'm so happy with the furniture that I ended up purchasing. But what I especially love is how patient the staff were with me (I must have made 4 trips back and forth between the store and my townhouse, measuring furniture to make sure it would fit my place). Even better was the fact that the furniture was delivered by probably the most polite delivery-crew I've encountered in my life (and I've moved a lot of times). My delivery was scheduled to be between 10 AM - and Noon, and they were actually there at 9:45.
The day before my furniture was to be delivered, I got a phone call to say that my dining room chairs weren't going to be included but before I could freak out and say "where are my guests going to sit for Christmas dinner" he said "we have 8 replacement chairs for you, I'm sorry that they aren't the colour you ordered. You can keep these chairs until yours arrive. When your chairs come in we'll pick up the loaners and drop off the ones you ordered." I wasn't sure what to expect, but I was so pleasantly surprised to discover that the loaner chairs were the same style that I ordered, they were just the wrong colour. And, they weren't old or used chairs, they were actually new chairs. I didn't have to pay for the loaners or the extra delivery fee. I'm still impressed by the service I received.
If I ever move into a bigger house and need more furniture, I'll definitely be back to Scan Designs.Lire plus
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