Downtown Medical Clinic
2.4/5
Ouvert à 09:00
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11722 Jasper Ave NW, Edmonton AB T5K 0N3
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2.4/5
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mgdunn
Par

They seriously need to fire their front desk staff

Told by a doctor that I likely had an autoimmune disease. When I went to the clinic for my specialist appointment, I was told the doctor wasn't there yet, but he would be there soon. While the front desk staff sat texting on their phones, I waited an hour. I asked again and was told they had no idea what was going on. I asked if I could get a call when/if the doctor came in. No call came. Left a message to rebook, never heard back. Unacceptable. There is a reason it's easy to get an appt.

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hp2015
Par

Very unprofession...

Very unprofessional desk staff who are too full of themselves and RUDE. I have never been attended to on time as per my appointment. The wait times are ridiculous to say the least. Be prepared to wait for an hour or more. They just don't care but overbook patients. Very disorganised. Even when booking over the phone it's a nightmare. Very poor service at the medical clinic.

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tleigh1
Par

I found the front...

I found the front desk staff to be very unprofessional as well, almost rude at times. They seemed more concerned with having conversations amongst themselves then helping or acknowledging the patients. On a positive note the wait times didn't seem that long but that would be b/c the Dr. who was working while I was there just pushes patients through. I was asked a few questions, didn't really examine me & wrote me a prescription. Which was spelled wrong! The pharmacist commented on the spelling of the medication when filling it. I feel as physician if you are unsure, stay informed & look it up. There are computers in every room.

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Margaret E
Par

excellent Drs. an...

excellent Drs. and the front desk staff are well informed and helpfull. No matter where you go there is a wait to see a Dr.

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SelenaR432
Par

Horrible unprofes...

Horrible unprofessional and completely disorganized staff

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