Shaw

Melia was at the front desk both times I had to go in and while waiting I witnessed her deal with several customers who were angry. She was so professional and responded in a professional, sympathetic manner. Each time reassuring the customer that she would do her best to fix the problem. When I was up, she was, again, professional, helpful and knowledgeable. She even took the time to look up my account and help me save some money. Thank you to Shaw and Melia for your customer service.