La-Z-Boy Les Galeries de Meubles
4.7/5
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Localisation
A-1338 United Blvd, Coquitlam BC V3K 6Y2
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Évaluations et commentaires - La-Z-Boy Les Galeries de Meubles

Quelle note donneriez-vous à cette entreprise?
4.7/5
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15
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    mark2190
    Par

    We are pleased with the service, with one exception: when we exchanged our initial purchase for an upgrade, we didn’t think we should have to pay both a pickup charge and a fee for the second delivery

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    ibar7468
    Par

    Very good service, very happy with sellers woman

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    mike1525
    Par

    I had a great experience buying my new recliner. Elly was a pleasure to deal with very personable and informative. Looking forward to my next purchase!

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    lase5524
    Par

    Had to purchase a electric recliner on short notice for a medical situation; store was very understanding of the need, and found one in the warehouse for us. Much appreciated helping us out on short notice with family member patient care.

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    aard1817
    Par

    Purchased an extended warranty and when the fabric began to peel were advised the store has nothing to do with the warranty and then referred to the warranty company who came and saw the peeling and said that it was defective material but Laz Boy stopped making the material so they would not do anything. Dont trust the store and their extended warranty they dont stand behind it

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    Réponse d'entreprise 10 avril 2019

    Hi! Thanks for sharing your experience with us. I have followed up and understand that someone from our organization will be reaching out to you to discuss a possibly solution to the problem with the fabric.

    norm8152
    Par

    We were looking for a reclining sofa and were fortunate to have Nicole advise us. She was extremely knowledgeable, and provided useful information and insights without any pressure on us. Her bubbly personality added to a thoroughly pleasant experience. We did purchase a sofa.

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    Réponse d'entreprise 10 avril 2019

    Thanks so much for sharing your experience with us. Nicole us great to work with! Enjoy your new sofa!

    cind6689
    Par

    Bright beautiful store. With knowledgeable staff.

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    Réponse d'entreprise 10 avril 2019

    We really appreciate the feedback!

    iwmu9549
    Par

    Very helpful and accommodating

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    Réponse d'entreprise 10 avril 2019

    Thanks so much - we try our best to ensure our clients get what they desire! :)

    batt8979
    Par

    Our sales rep was attentive and good listener - she made wonderful suggestions and was thorough in putting together our order. The store designer was warm, friendly and very helpful.

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    Réponse d'entreprise 10 avril 2019

    We really appreciate the kind words! We try to offer exceptional experiences to everyone!

    sska3530
    Par

    We were experiencing some issues with a chair we recently purchased. When we explained our situation to the store Manager, Beverly, she immediately put our minds at ease and helped us explore our options until we found one that was right for us. She was wonderful to deal with and we left with smiles on our faces. Absolutely excellent personal service.

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    mcbr0739
    Par

    Linda was our sales lady excellent!!

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    cold9529
    Par

    My husband and I had an amazing experience shopping here. Dorothy Au greeted us when we walked in and helped us choose not only what we came in for but we ended up re-furnishing our entire living room. That was greatly due to the free at home design consultation that Dorothy set up for us with Kasia Eng. Kasia was amazing and had wonderful ideas for how to change up our living room. With both of their help we left very happy with our purchases and will be back to shop here again.

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    lind6081
    Par

    Dorothy was very attentive to our needs for specific features we were looking for in a motorized recliner and led us immediately to those that met our requirements, and she even knew which specific colours each of those came in. We were very happy with her service.

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    lcek1586
    Par

    Purchased living room, dinning room furniture, with the help of Design Consultant Amra, who was amazing. With her suggestions of designing skills, and excellent taste we now have beautiful living room and dinning room.

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    cern2013
    Par

    Excellent service provided by Paul, throughly competent and pleasant person.

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    lidm7107
    Par

    Received very good service from LINDA

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    Softie1948
    Par

    Right from my phone inquiry and then at the retail store in Coquitlam B C the sales person Leon was patient, thorough and assisted me to get the recliner that suits me. I highly recommend that you ask for Leon when you go there!

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    CarolJ726897
    Par

    Nicole was very friendly and knowledgeable. She was very helpful in our selection. It was a pleasure dealing with her.

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