BC Fireplace Service Inc.
3/5
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30-816 Boyd Street, New Westminster BC V3M 6N1
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3/5
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    mneg0467
    Par

    We purchased a new fireplace from them and everything went great. From picking out the fireplace to the final finishing everyone we dealt with was very nice and professional.

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    mrmustard33
    Par

    Just kicked the t...

    Just kicked the tech out of my house! What an attitude! Arrogant and rude! Never had a tradesman act like that before. Don't know what his problem is but he better get a handle on it. Calling his employer next....

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    Réponse d'entreprise 12 avril 2016

    Thank you for your post and review. Being in the service business, we rely on reviews to overcome deficiencies and be better. We understand that you have already been dealing with the service department and received an apology, but we do apologize for the abrupt and rude manner that you were treated. There was a safety issue diagnosis on your gas fireplace that was delivered; and although our first concern is safety, it is our understanding that this diagnosis was not delivered professionally, and we have taken your feedback seriously. Thank you for taking the time to give us this feedback, it is valuable.

    TerryT771
    Par

    quick services .....

    quick services .. tech did a nice job cleaning my gas fireplace and pilot light .. thoroughly cleaned the glass inside and out .. performed tests to see all is good .. A bit pricy for 30 min call .. but for the extra cost I know the gas fireplace will be a good price cutter this winter rather than electric heat ....

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