FYidoctors - Surrey - Doctors of Optometry

Amazing customer service! Tamsen is truly great at what she does. I will definitely be back!

Terrible customer service, incredibly long wait to for prescription glasses to be ready, and these were pre-paid for.

Always a wonderful time at the clinic, the receptions were very generous even st 8am in the morning. My experience was great for the hour and half I was there, the doctors are the best. I was truly satisfied with my visit the other day

The Doctor was very good, but the staff are another story! I went to pick up my glasses and when I got to the car I noticed that one of the arms had some sticky residue on it; I returned to the store to get them to clean it. I ended up waiting over 80 minutes and on top of that when I complained they were quite rude about it. The Doctor asked me to return for a follow up appointment in 3 months, I phoned to reschedule the eye appointment and surprise surprise they were unbelievably rude again

Always a wonderfu...

Always a wonderful experience here.

Terrible service

Hate this place, will never go back. Had to go see one of their doctors THREE times to get my prescription fixed for a new pair of frames. Just today when my father's lens popped out of his glasses, the store was closed despite having a ton of employees inside and refused to help him. Me and my family will be going to Hakim Optical from now on - a store that is actually open on Saturdays and was more than happy to help my dad with his glasses.