Prime Choice Auto Parts

Maybe I could rate them better if they'd actually answer their phone. Then I could ask them why they keep charging my credit card when I've NEVER purchased anything there.

If I am exchanging a defective part that has been on the car for a week, why would I pay substantially more for the replacement part from the same manufacturer (A1 Cardone)? Well that is what Price Choice did, charged me more for the replacement Plus the first time, the car was out of commission waiting for the parts for 10 days because they forgot to order the parts. Then I had to do the job a second time to install the replacement part. Prime Choice has a lot to learn about customer service.

Bought a second f...

Bought a second fuel replacement pump for my 2003 Olds Alero (first replacement was bought from GM itself and also blew out.) This fuel pump has already lasted longer than the one GM installed only 5 years after the car was bought. Their parts are inexpensive, and have already proven to be better than the dealerships parts.

Terrible customer...

Terrible customer service experience, Erin was not helpful at all and not willing to provide proper customer service . Need to polish customer services skills or better training