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I ordered a costume sectional with a couple changes made to there base model. I was told that it would take 2-4 week to compete no problem. After 4 weeks I contacted the company only to learn my fabric was on back order and it would be another week. Well this went on for 4 weeks not once was I contacted. The day it was to be delivered all set and ready said the sales man I recieved no call and no sectional. When I followed up I was told they did not order enough fabric and could not finish to sectional. So I offered to pick new fabric in stock, this option was not once offered btw. Finally 2 week later my sofa was done and coming. The delivery was scheduled for before 3pm, it arrived at dinner 6:30pm and the delivery man said I was nice, was staring at me and asked for a hug after giving me a long an awkward hand shake. After looking over the sectional there were several defect making me believe that they had no idea what they were doing. The arm rest was supposed to be square but instead had rounded arm, ok not the end of the world but the arm ended half way the width of the sectional leaving a dead space that was not finished being stitched! The cushions fabric was wrinkled and the stitching did not line up.. The sales man said they could remake or refund. As my 2 kids and I were really sick I agreed to a remake. I called a week later to get an eta to learn the warehouse decided not to do the remake as there to busy, and no one decided to tell me! I was told I could have money off and my pillows that never came in the first place with the Oder, well I'm still waiting. 3 months later! I just want this sofa out of my house and my money back. These ppl have no idea what there doing. And are never in the office. The last time I was in the show room the was a family there that were really a grey about a delivery never showing up and no one calling after 2 months if back and fourth. Guess I should have left then :(Lire plus
Restauration de meubles anciens, Fabrication de lit, Conception de bibliothèque, Conception d'armoire, Ébénisterie commerciale, Porte d'armoire de cuisine, Conception de mini-bar, Conception de cave à vin
Tapis de surface, Lampes, Dinette de hauteur de bar, Chaise de salle à manger, Art de mur en toile, L'habilleur, Set de dinette, Salles à manger, Miroir, Meubles de chambre à coucher, Ensembles de matelas, Meubles de salon, Table de chevet, En coupe, Sofa et Loveseat, Magasin de matelas, Matelas, Chaise inclinable, Tête de lit, #achatlocalenligne
Upon entering McQueens Furniture I was greeted by the most polite of salespeople, they were able to answer all my questions and also help to teach me more about furniture then I could of ever imagined! The store lay-out was also just beyond words, they must have hired some sort of interior designer. Overall the service was great, all staff was extremely friendly, the product was beautiful, as they had a large selection of high quality furniture. I suggest everybody shop at McQueens, support local businesses!Lire plus
I would highly recommend this place. No pressure, knowledgeable staff (Andre) and good quality. I bought a loveseat there and very pleased with the quality and price.Lire plus
The delivery operators in Sudbury were the best ,very professional,courteous and careful even assembled the sofa could not be happier and highly recommend Leons with 5 stars They are the best in Sudbury,Ontario.Lire plus
i needed a chair that fit me and the store being opened had the very chair I was looking at online. A friend took me and the chair fits me. A shorter person and comfortable, nice style and the pattern & colours were right. Looking forward to getting it.Lire plus
I had the pleasure of purchasing a full King size bed set and a new mattress from a employee named Vicky. She was extremely friendly and gave us the information that we needed. What I really liked was that she did not crowd us too much either. She asked what we were looking for, showed us where everything was, and let us browse. Kept an eye on us in case we looked lost, and made sure to quickly return to help us choose a great mattress to fit our comfort. Thank you again Vicky for helping us!Lire plus
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