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Jo-E Cycles is an Bikes, Electric bikes and Ski & Snowboard rentals and sales company in Downtown Vancouver.
Jo-E Cycles was created to provide people with a new way of exploring V...
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I just picked up my first ever carbon frame road bike from BSP in North Vancouver. Not only am I wonderfully impressed with the bike (a Trek Domane) but I am ridiculously impressed by the quality of the customer care I received from the moment I walked in the door.
The techie that took care of me the most (Simon) was warm, encouraging, supportive, very knowledgable - and relentlessly asked questions to make sure we found the right bike for me. From the earliest visits - right through to test riding the shortlisted models, I could not have asked for better client care.
On buying a computer and some other bits and bobs, James (store manager) was again, utterly obsessive about making sure I got the kit that was best suited for the type of riding I was planning to do. With the help I received from the other fellows in the store, I can give five big, yellow, shiny stars to BSP in North Van. If I could, I'd give them six - and I would say I am typically a very fussy customer.
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I just had my bike serviced by Freedom Bikes and they did an excellent job. Although it is an old bike they were able to work on it to make it run like a new one. I am sure they put in more time than a normal service would take but only charged me the listed price. Thanks so much.
Moira
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I am always recommending Simons bike shop to people from Vancouver, because they give you free tune-ups for life when you buy a bike there. But in addition, Simon has fought for me when I had warranty problems with my bikes manufacturer, and he got them to give me a whole new bike - on two separate occasions. Amazing.
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120-510 Nicola St, Vancouver BC V6G 3J7
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768 Denman St, Vancouver BC V6G 2L5
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730 Denman St, Vancouver BC V6G 2L5
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1531 Robson St, Vancouver BC V6G 1C3
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