Ile Perrot Toyota

Ne vous fiez pas au site web: la satisfaction client est loin d'être leur priorité. C'est le 4-ème Toyota que l'on achète. Le vendeur a trainé avant de nous faire signer la demande de crédit, malgré nos nombreuses relances. Au final, le taux ayant augmenté, le financement nous coute 400 $ de plus. Ils n'ont rien fait pour nous dédommager malgré bien des propositions de notre part. Après 3 semaines d'acharnement, leur offre finale fut un chèque de 100 $. Ils profitent largement du marché.

I decided to buy out my lease recently, and Ile Perrot Toyota constantly tries to take advantage of customers. First the lease contract says that the dealership can charge up to $300 to transfer the ownership. Ile Perrot Toyota decided to charge me $400 + taxes. Then they also charged me for an extra weekly payment. The Lease was for 3 years (or 156 weekly payments). on top of that they charges GST/PST on the last lease payment which included GST/PST. Very dishonest people (Ramin) there.

Customer service is horrible and non existent. Many times they forget important details, like saying they did perform a service when in reality they didn’t. Customer focus is not their priority. Do yourself a favour and take your car elsewhere.

Made an appointment to try a car Showed up to be told they don’t have it

good store. I leased a Corolla there.

Slow slow slow. Not coming back!!