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Sales and service at this store is excellent! I bought a TV in person there in 2021 and this month again made a purchase from the same department. My salesperson, Raman, was so kind, polite and helpful - she gave me all the info I needed over the phone, and then sent me all the instructions to complete the sale via internet. I also previously spoke to Medha and Sherri by phone in the sales dept. and they were also very helpful and genuinely nice! I would definitely shop at this store again.
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Navjot and vikram are really good . They are so kind and helpful. I order some furniture and they come to drop and they set everything and collect all the garbage after set up the furniture thank u guys ?
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I want to thank Emil F. specifically for his excellent service. The mattress set I purchased Black Friday proved defective, and went I attended the store and met Emil (not my original salesperson) his first words were that he would take care of everything, and he did. Emil was friendly, efficient and reassuring, explained my options and made recommendations, and it was most appreciated. Emil is an excellent ambassador for the Brick Park Royal.
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Very organized store and had an awesome experience with my purchase yesterday.. Amit is an experienced and knowledgeable sales person who is very detailed in his work and it helped us to take a good decision.. highly recommended..
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we had to exchange our mattress our sales was Faranak .She was very helpful and wasnt at all "pushy" which we really appreciated.
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While shopping at The Brick we received great service. The staff was so knowledgable on all the products and their delivery staff was fantastic too!!
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Had an amazing experience with Nathan in purchasing our new couch! Couldn’t be happier with the delivery time and process!!
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Ask for RAJ!!! ...5 years+ of 5 star service for me and the clients I purchase for. Thank you Raj.
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I had a microwave in for warranty service at Abbotsford location for over two months.I discussed the situation with Sarah at the Chilliwack location and she took total control of the issue and had my repaired oven back to me within weeks all the while keeping me informed of the progress.Very impressed with the service!When the oven was returned to me scratched,fellow staff negotiated a fair compensation package.Very happy with the service,I highly recommend this store
Pete K.
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Our Salesperson Connor, was outstanding I have returned to him 3x now, my family members are now using him. The service was excellent in sales and delivery.
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Great sales service, we had a couple of things wrong on the delivery, but they remedied it. All good?
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Khushi R. Is a helpful salesperson for the Brick. At the Langford location she gave knowledgeable assistance and was very personable. We got a great deal on 2 lift chairs.
Alan and Elaine
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Was very happy with the service I got from Diane. I was able to purchase product over the phone and it even came in sooner than expected
Leona
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Great selecton. Not to pushy, helpful sales rep. Thanks! We went in to buy a sectional. Reps work with IPAD now so they can tell you right on the spot if they have something in stock which is cool.
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Great customer service from Darryl in Vernon..I will be back in the Spring for more great deals.
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The Brick in Castlegar is an amazing store for the Kootenays it has all the same furniture as the big city stores do. Many new styles I had never seen before, post modern styles are pretty cool. Great staff never pushy. Had a great delivery of my genuine leather sectional.
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When I need furniture, or appliances I chose to deal with Ryan. He is amazing, listens, and helps me find exactly what I am looking for. I highly recommend The Brick and after the purchase Ryan makes sure I am 100% satisfied with the product, delivery and set up.
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3100 Production Way, Burnaby BC V5A 4R4
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Distribution Centre, #achatlocalenligne
7555 Beedie way, Delta BC V6G 1C7
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3000 Lougheed Hwy, Coquitlam BC V3B 1C5
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45365 Luckakuck Way, Chilliwack BC V2R 3C7
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100-948 McCurdy Rd, Kelowna BC V1X 2P7
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