They are so helpful and honest. Guide you, explain everything to you and if you have concerns they will go over problems . They go out of their way - best customer service. More businesses need to follow their example.Lire plus
I recently brought my car in for service and was thoroughly impressed with the experience. The staff were welcoming, professional, and attentive. They took the time to explain the issues clearly, offered honest recommendations, and never pressure me into unnecessary repairs.Lire plus
Louis is phenomenal. He may appear a bit gruff at first, but if you are a loyal customer, you wont regret it. He is honest and will try and get you the best deal. He knows cars and is always helping me out of a jam with my car. Lire plus
Exceptionally honest and skilled mechanic, best in the area by far. I had the pleasure of having Mark and his team work on our cars several times. Each time he found the best solution, resolved the issue for good, was very honest about what must be done and what is optional and priced the repairs very fairly. We trust Mark absolutely and are very grateful to Rawdon Automotive for doing such a great job keeping our cars in in excellent working condition and taking the stress out of car repairs.Lire plus
March 2024
Well, what else can I say about these amazing guys. Needed some pretty major work on our newest old vehicle. These guys have been looking after our vehicles for going on 30 years ... a long, long time anyway. We moved away from Cambridge over 9 years ago and we STILL bring both of our vehicles to Water Street Auto. That's gotta stand for something. We trust the degree of knowledge, the expertise, wouldn't go anywhere else ... bonus ... prices are very fair! Thank you Water Street AutoLire plus
The service was great. I had a problem with the brakes even after they replaced the
rotors, but they resolved the problem. I would highly recommend them.Lire plus
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