Roy at Avis in Kingston Ontario provided some of the best customer service that I have experienced in ages. My travel reservation agent booked the wrong Kingston location and the wrong drop off location. When Roy realized this, he came and picked me up at the incorrect location, drove me back to my meetings, and then personally went and found a vehicle that would meet my needs, and dropped it to my work to make it easier for me to depart on time. Outstanding service!!Lire plus
Great people to deal with, they are very efficient and friendly. They also are quick to get parts in and they followmthrough with phone calls. THANKS esp to the girls at the desk they are really good at what they do......Lire plus
Came to this store from out of town with a coolant issue. They were really busy but took the time to ask me what was wrong and offered for me to bring my car in to have a look at it but couldn't guarantee they could fix it right away. In a couple of hours they had fixed the problem and very reasonably as well. FANTASTIC customer service at this location. Lire plus
Outstanding customer service. Thank you Jackie (store manager) for handling our stationary bike concern so promptly, courteously, and professionally. Much appreciated!Lire plus
The store owner is a fantastic example of someone who understands customer service at the highest level. Could not have been happier with his resolution to an issue with a purchase. Both of my kids got an insight into how an individual can make what might have been a negative experience into a very positive one. Kudos!Lire plus
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