Always professional, always super helpful. They've made the trade in process really simple and easy for us over the years and helped us out a number of times with flat tires, warranty work, oil changes, tonneau covers, bed liners, etc. Great financing rates - particularly on the brand new vehicles at much lower rates than competing brands. I'll definitely be going back!Lire plus
Best experience I’ve had with a dealership in Alberta by far. Randy, the Business Manager, was so easy to work with and was such a gentleman. Ryan also helped to make sure the whole process went smoothly and made sure everything was in order. Peter, our Sales Rep, was a star! He went above and beyond to ensure our customer satisfaction, which we were extremely happy with and grateful for.
This is the only dealership I plan on working with, despite the fact that we live in Edmonton.
Thanks!
Lire plus
This is my go to dealership! I’ve bought several vehicles here. Always felt taken care of. Very respectful and knowledgeable staff and sales people. Lire plus
Great place to work! I love being part of a company that cares so much about its employees. I feel very valued and appreciated. Our commitment to team morale is outstanding. I believe Norris Ford truly understands the significance of building these relationships and the importance of individual engagement. The idea that the staff is the dealerships most important asset has won me over. My loyalty, motivation, and job satisfaction have all increased because of it. Lire plus
We bought a vehicle in October 2014. We have never been treated like this before at a car dealership. Everyone was pleasent and cheerful. There was no PUSHY ATTITUDE from the salesman. We were actually treated like a person rather than another vehicle sold on the monthly list as at other dealerships. Every car we test drove was washed and impecably clean. When we were there the dealership was very busy and this feat alone was remarkable. Overall it was a wonderful buying experience.Lire plus
Service is closed on Saturday's but Brad and Murray still came to my house and boosted my Acadia and then brought it back to Western and charged my battery, all that service and no bill. Thanks for helping me!Lire plus
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