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When I moved back to Vancouver I decided that my fresh start should include new furniture. I spent a LOT of time looking around different stores. Most of the places I went I found the staff were pushy (which is not my style) and followed me around the store but when I went into Scan Design the sales staff were fabulous. Not pushy at all, they didn't stalk me while I was looking around, but yet they were easy to find when I did need some help.
I'm so happy with the furniture that I ended up purchasing. But what I especially love is how patient the staff were with me (I must have made 4 trips back and forth between the store and my townhouse, measuring furniture to make sure it would fit my place). Even better was the fact that the furniture was delivered by probably the most polite delivery-crew I've encountered in my life (and I've moved a lot of times). My delivery was scheduled to be between 10 AM - and Noon, and they were actually there at 9:45.
The day before my furniture was to be delivered, I got a phone call to say that my dining room chairs weren't going to be included but before I could freak out and say "where are my guests going to sit for Christmas dinner" he said "we have 8 replacement chairs for you, I'm sorry that they aren't the colour you ordered. You can keep these chairs until yours arrive. When your chairs come in we'll pick up the loaners and drop off the ones you ordered." I wasn't sure what to expect, but I was so pleasantly surprised to discover that the loaner chairs were the same style that I ordered, they were just the wrong colour. And, they weren't old or used chairs, they were actually new chairs. I didn't have to pay for the loaners or the extra delivery fee. I'm still impressed by the service I received.
If I ever move into a bigger house and need more furniture, I'll definitely be back to Scan Designs.
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245 East Columbia Street, New Westminster BC V3L 3W4
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2544 Barnet Hwy, Coquitlam BC V3H 1W3
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103-250 Keary St, New Westminster BC V3L 5E7
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112-4238 Lozells Ave, Burnaby BC V5A 0C4
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Head Office
301 E Columbia St, New Westminster BC V3L 3W7
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Columbia Medical Building
104-2714 Barnet Highway, Coquitlam BC V3B 1B8
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105-7382 Winston St, Burnaby BC V5A 2G9
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2544 Barnet Hwy, Coquitlam BC V3H 1W3
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77B Clipper St, Coquitlam BC V3K 6X2
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325 Edworthy Way, New Westminster BC V3L 5G4
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288 East Columbia Street, New Westminster BC V3L 0E3
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The Brewery District
105-301 Columbia St E, New Westminster BC V3L 3W5
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207-245 Columbia St E, New Westminster BC V3L 3W4
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2544 Barnet Hwy, Coquitlam BC V3H 1W3
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3-1301 Ketch Crt, Coquitlam BC V3K 6X7
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71A Clipper St, Coquitlam BC V3K 6X2
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106-6994 Greenwood St, Burnaby BC V5A 1X8
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1850 Hillside Ave, Coquitlam BC V3K 1K5
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Head Office
1850 Hillside Ave, Coquitlam BC V3K 1K5
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12760 113B Ave, Surrey BC V3V 3N3
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2550 Barnet Hwy, Coquitlam BC V3H 1W3
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Coquitlam Appliances