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Reitzel Heating & Air have amazing customer service. They installed a brand new furnace, were prompt, courteous,kept the work area clean and ensured that everything was in perfect working order! I highly recommend Reitzel Heating & Air ! Lire plus
Very prompt and professional service. Kane diagnosed and explained our heating/air conditioning problems and then corrected the issues quickly and economically. We are very pleased to recommend his services and would absolutely use Hy-Tech again without hesitation. Jim Lire plus
WE are very happy with the service. We had an issue with a heater/AC unit and with one phone call we were looked after like old friends. The service tech (Tyler) was quick to diagnose the problem and was very pleasant to deal with. The parts were order and the repair was made. Everything is great. They even went the extra mile and got warranty on defective part and the bill for labor was more than fair. I highly recommend this company to any one. Ken Beckner Lire plus
We had our heat pump fail on New Years a couple of years ago. Called one company who came out and took out a part that was causing the heat pump to fail. So he hooked up so our electric furnace would keep us warm. It did of course, but we then used a lot more electricity- enough that the Hydro company called because our bill/usage had skyrocketed. Unfortunately, this company didn't deal with replacing a heat pump. We found one dealer who came out and said a particular part was kaput, so we needed to replace the furnace and the heat pump. and gave us a price. At that point, we figured if it was the whole system to replace, we should check out another quote. So one of the companies we called was Grand River. Bill came out assessed the situation. He found that that part could have been replaced for a lot less than the whole new system. In the end, we did replace the whole system, partly because there were government incentives at the time which gave us about a $1000 in rebates. And we appreciated Bill's honesty and expertise. Our system was over 20 years old and the heat pump compressor was not in the best of shape. Thanks Bill for the excellent service. Lire plus
I contacted DeMark for a furnace quote and from the very beginning their sales representative was extremely helpful and straightforward. From calling them initially on Friday morning, they managed to book our installation the very next day on Saturday morning. We told them we had no heat in our home due to our old furnace break down and they did all they could to book us in ASAP. Their technicians were punctual, professional and clean. This team truly went above and beyond. Thank you!! Lire plus
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