Central Valley Medical Clinic

One of the rudest receptionist ever and when I went to file a complaint turns out shes the office manager as well...not impressed with how she speaks to patients.

I can't say enough good things about Dr. Basanti She has a calm manner, listens well, and is never dismissive.

I phoned to make ...

I phoned to make an appointment with my family doctor. The receptionist refused to make the appointment because I hadn't been into this new office since he'd moved from previous office. She said the doctor would have to call me to confirm that I was really his patient. She was rude and lacking compassion. This is a terrible way to treat people, especially when she could confirm he's my doctor by looking at my records, which he has.