Artemano Montréal

Terrible customer service, they don't care once the sale is made. It's been 4 months since I bought my table and bench. Received the table but the bench still has not been delivered. Multiple dates have been promised, than come and gone - without so much as a courtesy phone call. The call centre rep wouldn't even forward me to the manager b/c they said there's no point!

Post- Purchase service awful! Staff at warehouse were extremely rude and unprofessional. Ordered a table and they tried to give me one that was not what I purchased and claimed that I was a liar... the sales agent that helped me originally admitted he made a mistake and asked me not to say anything so he wouldn't get in trouble.

Atten:Artemano doesn't care about customer!I would like to share my unpleasant experience I had.their Delivery company did not deliver the items due to the size of headbord?Artemano refused to refund for 10 days becuse it was against company's policy to refund the money for final sale.GTA district manager&customer service manager ignored my calls and they did not answer my calls.After I told customer service that I will share experience with the owner and Media,They decided to refund my money!

Completely disappointed in the quality of the item that was delivered (damaged/defective) and customer service is anything but service. They were nice, until they delivered damaged goods and then proceeded to avoid me. I do not recommend this establishment. If you do decide to shop here, you better hope and pray that what is delivered to you is in good condition. Never shopping there again.