I took my non-functioning phone in today after spending hours trying to restore it myself. A very helpful gal worked on it while I enjoyed a coffee at Starbucks. When I went to pick up the phone, (which has worked perfectly since), she charged me nothing. So appreciative of the excellent customer service. I’ve been a long time TELUS/Koodo customer and today convinced me that I will continue being a customer. Thank you! Lire plus
I received awesome service from Teresa. Such an honest salesperson and so kind! I will definately refer family and friends to her. Thanks TeresaLire plus
My mom's phone had died, so we were looking for a simple flip phone for her, Manager Aminul was awesome. He listened to her and said they did not have it at the kiosk, but they share stock with Bell and would go over to the Bell store in the mall and get it for her, which he did and set it all up for her. We were already Virgin customers and their customer service has always been top notch. I would highly recommend Virgin mobility.Lire plus
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