Professional but way overpriced for work. Many other professional and experienced companies out there to choose from. They wanted $740.00 to just install my gas hot water tank. Had two other reputable companies quote of which neither charge a call out fee and prices were $350-400 for installation.
Usually decent service, but their flat rate billing always feels like an exercise in how much they can get away with charging you. Service call on a 10 minute job? The call out is $80 just for showing up, and the work done is another $125. When questioned, the response was that sometimes that type of job takes 4 hours, so it averages out. Sorry - I dont really want to subsidise other jobs, thanks.
Have used Fox and Sons in the past, but not likely to in the future after a recent sub-par call