Suburban Motors

Second time with a full day appointment for diagnostic, second time car hasn’t been touched in 7 hours. I made appointment 2 weeks ago. I won’t be back.

We called on Friday to make an appointment for the next day, Saturday. However, Saturday . started out very badly. The person who made the appointment didn't know there was limited service on Saturdays and the work we needed may not be possible. This was made worse by the fact we travelled by ferry to get here. All is well that ends well, however. Alex somehow got the repairs done for us. He turned an unhappy customer into a happy one and we will come back....maybe not on a Saturday. Thank you

I would like to share my experiences with Suburban Motors. Taking the van for a service is not something I choose to do. It’s just one of the chores. However, this business is different. The service is excellent. All staff are friendly & professional. I could use other dealerships, but I always choose Suburban Ford. It is not a pleasant experience sometimes. It is a pleasant experience EVERY time.

I went in to Suburban Motors to test drive a vehicle that I had been researching. With their help, I ended up buying a different car, but one that fit my needs and style better. My experience there was first rate. I found them to be very knowledgeable and professional. I would recommend them to anyone looking for a vehicle.