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I have to say they did a fantastic job!! The owner came out and made the time for me and when i had questions he was there to answer them. They did the siding on my home in St. Thomas. I would recommend them if you want the job done right and quick.
Excellent service. Efficient installation. I would definitely use them again!
Got my parents windows replaced with CAPOR a couple weeks ago and the service and level of work was excellent. I loved how they were local, quick and efficient. You can really understand why this company has been in business for so long. Keep up the great work and thanks again!
Very happy with our experience with CAPOR. Our new windows are beautiful and were very professionally installed. One small issue was addressed immediately by saleman Steven and the technician and they made sure everything perfect. Prices better than our other quotes too. I was so pleased I recommended them to my neighbors for their new roof whick looks beautiful. Good company, local, honest and friendly service. We are very happy and highly recommend them to anyone.
Capor Windows and Doors installed 12 new windows and a new patio door for us and we couldn’t be more pleased. The windows were top notch quality and we were very impressed with the installation as the crew was focused on doing a great job. Clean up and workmanship was excellent. We will definitely call them again when we have another project. Thanks Derrick.
Overpriced and quality is that of a ten year old. They don’t do finished work and I have to sand and paint the trim myself and they put in smaller trim making it so I have to re paint the entire rooms ! . Do not use this company terrible unprofessional and the work is second rate.! I fell into the “has to be done by this time or won’t get rebate “. Even though I called them before my 30 day back out time and they didn’t get back to me until after that saying it was to late.. never use CAPOR!
In my humble opinion if doing your roof stay away from CAPOR little to no over site from the company. Way to much concern put into payment rather than workmanship to lay the customer at ease and give reasonable honest people peace of mind. When you bring up potential concerns you don't want to hear "you have a steep roof, and a fifty year warranty" as a silly infantile excuse you want the problems addressed they where not by the owner in my opinion. When it comes to roofing stay away from CAPOR.
With regard to my last review on June 11 (see below),we absolutely did not hire any of Capor's contractors privately! Their reply is a perfect example of their unwillingness to take responsibility for their poor service. We booked the job with their salesperson Ed and dealt with the president, Derrick, most of the time. I still have my file detailing years, yes years, of correspondance that I had with this company, trying to get them to rectify problems.
We had a window replaced and a bathroom renovation done by them 10 years ago. We spent over two years trying to get them to fix the shoddy work that was done. We finally gave up. The reason I am writing this review now is that we just had a contractor come in to check out noises that have been coming from our bathroom pipes. When he took apart the shower fixture, he was appalled to see that components were installed incorrectly and even upside down!
Réponse d'entreprise 4 janvier 2018
it is unfortunate that you had such experience. Our main concern has always been to meet the highest customer satisfaction. It is our standard procedures to offer a five year workmanship on our projects and even if the warranty is expired, depending on circumstances, sometimes we offer good will gesture and respond to service call without charges. However, some clients hired in private some of our employees/subcontractors and in this case we offer no warranty since this is a private arrangement.
Réponse d'entreprise 4 janvier 2018
it is unfortunate that you had such experience. Our main concern has always been to meet the highest customer satisfaction. It is our standard procedures to offer a five year workmanship on our projects and even if the warranty is expired, depending on circumstances, sometimes we offer good will gesture and respond to service call without charges. However, some clients hired in private some of our employees/subcontractors and in this case we offer no warranty since this is a private arrangement.
Wonderful company. Great experience from start to finish! The installers redid my roof, soffit, fascia and eaves trough and it looks beautiful. They were kind to my pets while on the premises and respectful of my property. I needed my roof done badly because of a leak I had and it only took a week after I signed for it to be done. Thank you!!!
Loved the service and they did a great job! 10/10 would recommend.
Réponse d'entreprise 19 mars 2015
Thank you so much, we hope to work with you again soon.
Worst service you can possibly think of. I ordered two doors from them and wanted them installed before Christmas. They promised it would be done it wasn't. Finally my doors came in to be installed in January and needless to say as of today March 7th the job is still not complete. The installers were ignorant and so disrespectful and very unprofessional. They trashed my house and talked to me like I was a moron. They are complete hackers!!!!! I would never recommend them in a million years!! BEWARE
Réponse d'entreprise 29 septembre 2014
Hi there, I am so sorry to be reading this. It is very unfortunate that you did not have a good experience with our company and I would like to offer you our sincere apologies. If you would be willing to give us a call here in the office at 519-652-5010, I would love to discuss how to change this around and make you happy. Thank you for your input, I'm looking forward to getting this resolved.
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