The customer service was amazing, made a withdrawal and I was not pressured with incriminating questions while just trying to take out money I worked for. 10/10 branch would definitely recommend.Lire plus
Although, yes, this bank is a trust which it was an amalgamation, and had at least one teller. The other actual branch locations are very far away from me and highly inconvenient for me as I do not have a car. Lire plus
Since moving to Calgary two years ago I've found the level of service at this branch to be exemplary. Of all of the Scotia branches on the West/Southwest of Calgary this is the heavy hitter: smart staff, quick moving lines and a space that is clean and well lit. The tellers have been a cut above, especially when you compare them to the other branches.
I've never encountered the rudeness the prior reviewer mentions. If anything my experiences have been the total opposite. Lire plus
I always coming back to this location because of the great service Devanshu is a new guy but know what he is doing definitely the best customer service you will get in money mart. I will always come back
MubarakLire plus
7th and 7th Downtown Calgary is my home branch, which I had to open up in 2008 when I moved there from Ontario, Well I have been back in Ontario for over a year now and had a unfortunate situation with my account. It was truly a out of luck- if by the BOOk thing. BUT a girl; Christian and a young fellow Jeff sorted things out for me, along with some non connected advice that came across as 2 people who actually cared without effort-this, at the branch level, it wasn't one one of those call center services. 2 months ago they had also called me up when my debit card was being used in a manner that was erratic to my history and use, thereby making sure my card was not in the wrong hands.
WELL BOTTOM Line is that with so many things I have had in the NEGATIVE banking thoughts; this Branch Takes the Cake and deserves to be recognized for their people skills, and THEY ALWAYS HAD Coffee available, sometimes even donuts.
Thank-you Very much- from Bill JohnsonLire plus
Barbara Gardner went wayyy over and beyond.
This has always been a fantastic bank. Barb at the front desk is always friendly and helpful. All the staff are super and it's a friendly ambiance.
Anyway we needed to to a legal thingummy, I won't get into the details, but Ms Gardner helped us so much and we were all so impressed by her professionalism and help when we were in a tight spot. Many thanks Barbara!Lire plus
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