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This is one of the best garages around the OTTAWA area I have ever come across. These guys know their stuff, are honest about their assessments of what has to be done to your car, timely and cost effective. Call them first before trying anyone else.
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I brought my mazda tribute to Midas in bells corners for a noise. They took me in right away. The mechanic took it for a drive and brought it into the shop. Within 20 mins they had a estimate for me. They fixed my mazda by the time they said they would with no additional costs. I was very happy with the service on the front counter and the quality of work from Ken. I will certainly go back!
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Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.
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Very fast and reliable shop. Nick has excellent customer service skills, Highly recommnedable
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Nous sommes fiers d'être l'un des meilleurs concessionnaires d'Ottawa. Notre équipe est toujours disponible pour vous aider et nous nous efforçons de ne fournir que le meilleur pou...
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Billy is an excellent sales rep. He is very approachable, knowledgeable and very responsive. Plus the whole admin team was very nice to deal with. A place with real heart. I would highly recommend this dealership!
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Excellent service. They were courteous and helped me right away. Definitely will go back to them for future service.
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Excellent first time experience today. Wonderful staff, friendly and knowledgable. The bonus is they are not on commission. Im so happy to have found my new garage!
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