- we were very satisfied with the service that Comfort First provided. Their service was timely and the staff was very knowledgeable and willing to explain the repairs that were needed.
-quick & reliable service
- excellent customer service.Lire plus
Thanks to the team at Shipton’s for their professionalism, advice and attention to detail regarding the installation of our gas fireplace! Excellent work!
Paul Lire plus
We had our heat pump fail on New Years a couple of years ago. Called one company who came out and took out a part that was causing the heat pump to fail. So he hooked up so our electric furnace would keep us warm. It did of course, but we then used a lot more electricity- enough that the Hydro company called because our bill/usage had skyrocketed.
Unfortunately, this company didn't deal with replacing a heat pump. We found one dealer who came out and said a particular part was kaput, so we needed to replace the furnace and the heat pump. and gave us a price.
At that point, we figured if it was the whole system to replace, we should check out another quote. So one of the companies we called was Grand River. Bill came out assessed the situation. He found that that part could have been replaced for a lot less than the whole new system.
In the end, we did replace the whole system, partly because there were government incentives at the time which gave us about a $1000 in rebates. And we appreciated Bill's honesty and expertise.
Our system was over 20 years old and the heat pump compressor was not in the best of shape.
Thanks Bill for the excellent service.Lire plus
The air conditioner at my business died on the hottest day of the year - what could be worse than that ??? When Mike came over to take a look he mentioned it might be the compressor and because I was so desparate to have it working, I approved the $ 1200 or so that it would cost to replace it with a new one.
In the end, some sort of a power boost was all that was required to kick start the unit and the compressor !!!!
Dave and Mike saved me a thousand bucks !!! This is the type of honesty that we need more of in business. Thank you for being above-board in your dealings with customers- continued success in your business.Lire plus
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