You're not a 5 star dealership because you sold someone a great car that they love. You're a 5 star dealership when you sell someone a car that has issues and you immediately fix them. That's what happened to me. My Tesla has issues in the first week after I bought it. Zack told me to take it directly to Tesla to get it fixed. The repair bill was nearly $1,000 and Seven Speed paid the whole bill. Trust these guys, they have your back!Lire plus
Incredible customer service. I was on a long road trip with my family when a tire went flat. It was not repairable. They got me back on the road with a new tire within a short amount of time for a great price. So thankful for them and the kindness they showed my family. Lire plus
Best place in the region. Works on all makes and models. Staff are involved in talking to customers and the owner always tries to ensure the right things are done. First time Ive ever felt like I didnt get the shaft at a garage. I have sent my family and friends who all say the same thing. They even offered me food one day while I was waiting!Lire plus
Just had my ball joint, wheel alignment and wheel balancing done at Mr Tazzy. Overall an excellent experience and a great and informing conversation with RolandLire plus
March 2024
Well, what else can I say about these amazing guys. Needed some pretty major work on our newest old vehicle. These guys have been looking after our vehicles for going on 30 years ... a long, long time anyway. We moved away from Cambridge over 9 years ago and we STILL bring both of our vehicles to Water Street Auto. That's gotta stand for something. We trust the degree of knowledge, the expertise, wouldn't go anywhere else ... bonus ... prices are very fair! Thank you Water Street AutoLire plus
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