This is one of the best garages around the OTTAWA area I have ever come across. These guys know their stuff, are honest about their assessments of what has to be done to your car, timely and cost effective. Call them first before trying anyone else. Lire plus
I brought my mazda tribute to Midas in bells corners for a noise. They took me in right away. The mechanic took it for a drive and brought it into the shop. Within 20 mins they had a estimate for me. They fixed my mazda by the time they said they would with no additional costs. I was very happy with the service on the front counter and the quality of work from Ken. I will certainly go back!Lire plus
First visit, needed a battery replaced immediately. They had it there within 5 minutes of my arrival, tested the old one no charge, installed the new one and had me on my way really quickly. The bill was a lot less than I thought it was going to be on the labor end, usually where one is gouged lol, which was a delightful surprise. The shop is clean, there is a Keurig coffee machine, the people are pleasant and helpful, and I highly recommend this place. They are now our family mechanic.Lire plus
Fast, Friendly and Reliable Service! One of the best Garages around. Have your vehicle repaired the way you want..not what other Garages say you need when you don't really need it! Have your car fixed the right way!!Lire plus
My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa. Lire plus
Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.Lire plus
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