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Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.
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Very organized, courteous and friendly. Honest, competitive pricing, work completed in a very timely manner. Would highly recommend to anyone.
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Excellent service. Fixes what needs to be fixed. Doesn't try gouge you for unnecessary work. Honest and dependable.
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Best service I've got in a long time.Honest and fair. Because he was behind a little with another car my pick up time got moved ahead by 2 hours. He apologized and offered to bring my car to me. I told him that was not necessary but appreciated the offer. I know he felt bad about it. Will not think twice about going to him again.Will also recommend his garage to everyone I know. Such a nice man with great customer service. Thank-you.
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This is one of the best garages around the OTTAWA area I have ever come across. These guys know their stuff, are honest about their assessments of what has to be done to your car, timely and cost effective. Call them first before trying anyone else.
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I brought my mazda tribute to Midas in bells corners for a noise. They took me in right away. The mechanic took it for a drive and brought it into the shop. Within 20 mins they had a estimate for me. They fixed my mazda by the time they said they would with no additional costs. I was very happy with the service on the front counter and the quality of work from Ken. I will certainly go back!
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My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa.
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excellent work guarantted no bull or replace parts that dont need they are very royal to there jobs well done
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iI have brought my two diesel VWs to Ian since the mid-2000s. He has done major servicing on the newer one, including change the timing belt, change out the front springs for taller ones, and install a 1 inch lift for the rears. When I found a donor parts car for my original VW, we struck a deal for him to swap parts off the running car for better ones off the dead one. Then he bought it for more parts for his race car. No complaints whatsoever!!
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1638 Carling Ave, Ottawa ON K2A 1C5
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1050 Somerset St W, Ottawa ON K1Y 3C5
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825 Campbell Ave, Ottawa ON K2A 2C4
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825 Campbell Ave, Ottawa ON K2A 2C4
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1150 Gladstone Ave, Ottawa ON K1Y 3H6
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1622 Carling Avenue, Ottawa ON K2A 1C5
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430, boul Maloney Ouest, Gatineau QC J8P 6W2
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2265 Robertson Rd, Nepean ON K2H 5Z2
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849 Boyd Ave, Ottawa ON K2A 2C9
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2195 Robertson Rd, Nepean ON K2H 5Z2
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1912 Robertson Rd, Nepean ON K2H 5B8
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2060 Robertson Rd, Ottawa ON K2H 5Y8
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2A-55 Breezehill Ave N, Ottawa ON K1Y 2H6
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2164 Robertson Rd, Ottawa ON K2H 5Z1
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1112 Gladstone Ave, Ottawa ON K1Y 3H3
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30 Stafford Rd, Nepean ON K2H 8W1
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2500 Promenade Palladium, Ottawa ON K2V 1E2
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1570 Carling Avenue, Ottawa ON K1Z 7M4
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856 Clyde Avenue, Ottawa ON K1Z 5A2
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103-20 Bexley Place, Nepean ON K2H 8W2
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20 Bexley Pl, Nepean ON K2H 8W2
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24 Edgewater St, Kanata ON K2L 1V8
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