Banque Scotia

Rice staff. Not knowledgeable.

Since moving to Calgary two years ago I've found the level of service at this branch to be exemplary. Of all of the Scotia branches on the West/Southwest of Calgary this is the heavy hitter: smart staff, quick moving lines and a space that is clean and well lit. The tellers have been a cut above, especially when you compare them to the other branches. I've never encountered the rudeness the prior reviewer mentions. If anything my experiences have been the total opposite.

Staff was rude. Told me I was wrong aboutique my mortgage payment. They were condescending and argued for 20 minutes about how I could not be refunded a wrong payment. Then finally looked at my file... oh I was right and had money coming back to me in 15 days. So glad I switched banks. I have had nothing but brutal trouble with scotiabank. Terrible customer serve.