Yama's NOFRILLS Brampton

My grandparents went for a $100 top up phone card for Virgin Mobile and couldn't find one so they asked at the register and the cashier gave them a pin that she wrote on the receipt for PC Mobile. When they went home to add it to their account it would not work. They realized it was for PC Mobile and not Virgin Mobile like they asked. They went back to the store and the manager said there was nothing he could do. Since when do they substitute and activate cards without customer permission.

This is a very well run store. It is always clean and has sufficient cashiers, Re-stocking of the shelves is done on the night shift so you don't have pallets blocking the aisles like some other stores. I registered a complaint online about a product that was not carried and Scott called me and had the product brought in. Excellent customer service. I would always use this No-Frills store even if I was closer to another. I feel my business is appreciated.