**Racist Roofers**
Employees from Belgrave Roofing entered unannounced on our property, saw me naked in the shower from a window that opens onto our roof, and then called my fiancé a /Chinaman/ for calling them out on their unacceptable actions. I then received a threatening e-mail from the owner with the subject heading /Telephone conversations and threats/ attempting to scare me into not going public with our story.
Do not hire this company.
Dishonest, poor workmanship,kept lying, lack of people skill, After 9 months,new roof is leaking, Instead of fixing the problem, they voided my guaranty, didnt bother to come and check, force me to pay 350 $+ taxes to them for the inspection on their work that they did.
Mr. Joe,
Let me begin by assuring you that I and Belgrave take all our clients concerns seriously. I personally oversee any issue with any client until they are satisfied.
I do not recall getting any notices, letters or threats concerning legal proceedings and therefore question the validity of this review.
I will however offer to have you or any other client contact me directly at 514-762-2871 and I will personally take care of and/or address any concerns you may have.
Brandon Gillett (owner)
Par anonpjyp
24 avril 2017
*PLEASE AVOID AT ALL COSTS!* Like many of the others, they did a small flat roof for me a few years ago. His son and a few workers did the work. After enduring the owner's tirades of abuse and foul language, the owner finally sent someone to apply what amounted to tar paint to fix a leak. My roof is leaking again. In a nutshell, customer service is grumpy and miserable. Take it from my personal experience who learned a lesson and immediately move on to someone else.
Dear Client,
I invite have you contact me the owner and I will personably oversee or correct any issues you may have with our work. We photograph all roofing work we do from start to finish so that the work can be verified by our engineering division.
Please do not wait, we give Maximum warranties so your work must still be guaranteed. It will be my pleasure to attend to these matters without delay and to your satisfaction.
Brandon Gillett
Par KathyaB766906
24 novembre 2016
After the nice quotation period, it's a painful process to deal with them - they are rude & lack people skill. They are dishonest and forgetful in their duties.
Kathya,
Im sorry you were not satisfied. You neglected to mention that we visited your property over 10 times, provided several quotes and took care of all your concerns. I have had many extremely good feedback and have been praised from your co-owners/neighbors. I understand now how they seem to have difficulty getting along with you.
Please get in touch with me and I will personally take care of all your concerns.
Thank you,
Brandon Gillett Owner
Par Darryl83
17 mai 2016
God. They overcharged me, and failed to fix the roof like they were suppose to. Now they just keep lying. It is ridiculous.
Dear Client,
I invite you to get in touch with me and I will personably correct or take care of any concerns you may have with my own hands.
Please advise on how when we offer FREE, FIXED PRICE, DETAILED, NO OBLIGATION, WRITTEN ESTIMATES, that we overcharged you.
You pay WHEN the job is finished and WHEN you are satisfied.
Please contact me directly and I will rectify the situation as well as offer a refund if the situation is valid and honest.
I guarantee our work 100%.
Brandon Gillett
