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It has been a long time since I've had an oil change experience worth writing home about. I was beginning to think that I would have to change my own oil just to avoid being haggled and insulted as I had been at the last few places I tried. Not once was I lectured about coming in more often or told I don't take care of my car as usual (I'm not negligent - most lube shops use it to instill fear and have you pay more money.)
Paul seems like a manager-type person who was the man I spoke with the whole time I was there. If there was such thing as a 'carside' manner, he got it right on the money. He was extremely polite and even asked permission to put air in my tires like I was some kind of heiress. I am used to other places either not asking to add air or forgetting to even check them. A lot of places only do it 'by request' - but when they don't communicate with you, how are you supposed to request it? So this place was quite amazing. They showed me my transmission fluid colour to assure me it's in perfect condition. Basically, I would go back there strictly for the customer service, but their prices are reasonable too. I would say they are like any other place but you actually get what you pay for.
The owner's name is 'Al' but I never met him. Maybe he will be in on a weekday. I have a $10 off coupon for next time if I take the middle package so that's another incentive to return. I am glad I don't have to figure out how to change my own oil because it isn't easy when you lack the tools needed.
They have a coupon right now on he back of Safeway receipts for $8 off. I wish I had known, but it was still worth it.
GREAT PLACE TO GET YOUR LUBE ON!
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Excellent time to complete and work done was the best. The employees were friendly and knew their jobs. Without a doubt the greatest experience Ive ever had with a body shop. Thanks to all. Keep on keeping on. God bless.
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If you want the BEST Fix Auto High River is the place to - Bill & his team always make you feel that you & the repair of your vehicle is very important to them & you will, I say with every confidence, receive the very best from them. On Feb.2 Bill took care of everything for me. It was such a good feeling when I needed help to know someone really understood & cared I was feeling after an accident. The Workmanship,Customer Service & Professionalism is excellent - Thank you so much ... Gina W
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Terrific in all aspects! Great communication throughout order, waiting for, and getting the part i needed! They were able to get me in the next day as well! Found myself actually just standing and chatting because everyone was so friendly! Absolutely awesome!
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