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Excellent services and great quality care. The best customer service I've yet to experience at an auto shop.
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I would like to thank the person who took the time to repair my flat tire. Very professional and I really appreciated the excellent service. Well Done!
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Just bought a used Audi A6 and 3 months after I purchased the car, my Check Engine light came on and my air conditioning wasn't working properly. I took it my own personal mechanic, they thought they fixed it but it came back on 3 days later. Frustrated, I took it to an Audi dealership while in Toronto on vacation and they wanted to charge me an arm and a leg to diagnose the problem and eventually fix the problem. I wasn't too keen but I agreed, bought a beautiful car, check engine light shouldn't be on bottom line. Two weeks later back in Ottawa my check engine light came back on !!!! Now I was very frustrated. In limbo my car needed an oil change so I took it to Midas on Baseline rd. The mechanic named Alex indicated to me once again the light was on. I said go a head and see if you can fix the problem thinking if Audi can't fix it who can. The Manager said if they can't find the problem they won't charge me for the diagnosis. It was zero risk for me and a win/win for both of us. Alex was able to find the problem and fixed it with my authorization. The light has never come back on again. Turns out the mechanic Alex is an Electrical Engineer who specializes in cars. AND my final bill to fix it was a fraction of what Audi charged me. Alex in my opinion is an electrical genius !! If anyone has eletrical problems take your car to Midas on Baseline Rd in Ottawa and ask for Alex. It will save you alot of $$$$$$$$$$$$$ and frustation.
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Midas staff were very friendly. They completed everything in the amount of time they suggested. The price was reasonable and explained (Mike brought me right to my truck and showed me exactly what he was talking about). I would definitely recommend anyone to go to Midas on St. Laurent!
PS: I didn't need to book an appointment and they where able to see me within 10 minutes!!!
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I needed new brakes and he squeezed me in to have them fixed and even stayed late to make sure I had my vehicle to travel to Ottawa the next day. Can't thank you enough Greg. Much appreciated!
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iI have brought my two diesel VWs to Ian since the mid-2000s. He has done major servicing on the newer one, including change the timing belt, change out the front springs for taller ones, and install a 1 inch lift for the rears. When I found a donor parts car for my original VW, we struck a deal for him to swap parts off the running car for better ones off the dead one. Then he bought it for more parts for his race car. No complaints whatsoever!!
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UNICO is the very best place to have your vehicle serviced! They are so friendly, have competitive prices, and.....a candy bowl!!
Jill
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Honest mechanic, doesn't sell you anything you don't need. Quick, accommodating, (saw me the next day after I called and finished my job in an hour). I asked him to check a few other things for me as I bought my car used and he honestly said I didn't need to fix them.
Gained a customer today
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excellent work guarantted no bull or replace parts that dont need they are very royal to there jobs well done
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My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa.
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Very fast and reliable shop. Nick has excellent customer service skills, Highly recommnedable
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These guys are every good,fair and honest as good as my friend suggest. I brought in my 2009 Toyota Camry , knowing there was some work that needed to be done. They did it for $450 lower then the original quote that i got elsewhere . I was informed throughout the process and given best case and worst case scenarios and they were very honest in all of their dealings with me.
Highly Recommend*****
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This garage is outstanding. I always feel well looked after and they are a knowledgeable and trustworthy group. Highly recommend them.
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