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Called a few other companies to compare pricing as well as work provided. Justin Time explained what they would be doing and if there would be any increase in cost where it would come from. Gave me a "ball park" rate and I was happy to find out that it was very close to the quote. Very pleased with the service, cleanliness and attention to detail from the workers. I can breath easier now that all the dust is out of my vents!Lire plus
My furnace went out in the coldest part of winter. These guys went above and beyond to get it repaired as quickly as possible, handling the warranty, and worked with me directly on the charges to make it as fair and pleasant experience as possible. The owner even came and did a site visit to discuss the project with me, which was unexpected and welcomed. Id give them 6 Stars if I could.Lire plus
Our furnace mysteriously stopped working recently. It took some time to get to the bottom of the problem, but DR Heat & Air Ltd was relentless. Brand new replacement parts turned out to be faulty right from the box, further masking the problem, but they didn't give up. And when it came time to settle the bill, they wouldn't even charge us for most of their time because they felt they should have solved the problem sooner. That's integrity. I know where we'll buy our next furnace.Lire plus
Very helpful, from office staff to the service technician. Excellent service quick to respond and rectify the problem with warranty on our Kitchenaid refrigerator.
Thanks Avalanche second time and will use them again
Well I used them again, with my GE Stove, they came and diagnosed he problem I talked with GE, Avalanche sent their report to GE and a week later the part (free from GE) was shipped direct to Avalanche and was installed quickly and my stove is back up and running.
Thanks againLire plus
My RV was broken down at an intersection in cochrane on a busy August weekend. I was being honked at, people were shaking their fists at me (unbelievable), and my girls were sitting at a campground by themselves in Field. I was upset, a little desperate and feeling vulnerable (single lady alone). The Ama driver referred me to JD's auto center that would take me in right away to at least look at it (some i'd called were saying 2 weeks away even to give an opinion!) The mechanic looked at it right away and did some minor repairs/cleaned the fuel filter and sent me on my way without insisting I needed a new fuel pump etc. Ie. He was honest. The shop stayed open a bit later to accommodate me. I know how uncaring people in this world can be these days.... That day reset my faith in humanity and I was on the road that night; made it to Field at dusk to find my 2 frightened, much-relieved girls sitting at a picnic table at dusk. Can't thank you guys enough!!! -HeatherLire plus
These guys sold me a ski box four years ago and it's been hammered. There support and after sales help have been amazing and they always have parts to fix the ski box. Highly recommended.Lire plus
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