I bought a new-to-me 2016 Corolla after I was rear ended and my car was written off. Less than a month after that I scraped the rear right panel on a cement pillar in my parking garage. I was very distressed and upset about the damage to my new car. I took my car to Craftsman Collision in Richmond to see what could be done about the damage. The Manager was so wonderful. He was very professional, knowledgeable, and helpful beyond my expectations. My car was repaired expertly. Very happy!Lire plus
The most honest guys in the business. Always do stand up work. Shane is the man! They get what your car needs and back on the road faster than you'd expect with no messing around. I recommend this shop to my friends and family.Lire plus
The estimator was professional, thorough, helpful and empathetic through the obviously trying time of losing a car. He attentively listened to the story of my daughters collision and did a comprehensive look-over of the damage. He produced a detailed computer report. Without telling us what to do, he noted that even if it was repaired, there could be hidden damage. All this helped us make a decision about the car.Lire plus
I have been a customer of this shop for several years and I would never take my vehicles to anyone else! They are fair, honest and always friendly. I’ve recommended them to friends many times.Lire plus
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