I just bought a new 2018 Tiguan this Monday, 2nd car from the same location, and got some loyalty deals from Farhad, who is a nice guy, to explain details/tricks that most dealers wont tell u about. A great service. Thank youLire plus
My BCAA guy was very well-acquainted with Gary & Shelley. He admired my choice in repair facilities!
This is the second car we have dropped off and I'm more than confident we will receive the same excellent service and value as the first time around and my daughter can't wait to see their dogs again!
Highly recommended.Lire plus
I went there 20 yrs ago when Hans owned the shop . He was amazing super nice very reasonable prices . The best . He knew his stuff. I had an issue on my way out of town he played with a couple wires n off I went . It seems he no longer owns the shop . Lire plus
I could not be happier with the service and quality at this Craftsman Collision. I dropped my car off and because I didn't have comprehensive coverage I was not able to get a free rental car. However, the manager was kind enough to give me a ride to work. He even had the car dropped off at my work when it was complete.
The labor was performed in 2 day, which was one day ahead of schedule. This was great because I depend on my car as most people do and I was happy to get it back a day early.
The quality of the work was excellent, it was like new. The staff were very friendly and accommodating.
I was especially impressed with the care and customer service provided by the manager Greg Kirkby.
I highly recommend this Craftsman Collision location to anyone looking to get their car repair. I will definitely send my friend and family there should they need work done.
Tomas BeblarLire plus
My wife got into an accident on a Wednesday night. I took the car into Tom’s on Friday and they did their estimate right away. By Monday, Tom’s called me up to set an appointment. I brought it in on Tuesday and they called me Wednesday evening to say it was ready for pick up.
The ICBC Customer Claims Specialist said “Wow, that was really quick! That is one of the fastest claims to repair ever.” And the repair looks GREAT. Absolutely zero complaints. Very happy.Lire plus
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