Lorelli Service Centre dessert la population d'Ottawa depuis plus de 40 ans, offrant un service professionnel et des réparations automobiles de qualité. Notre service personnalisé ...plus...Plus de texte
Excellent service. First iced them @4years ago. I knew nothing about them. Without even asking for my credit card, they offered me a loaner car as repair would take several days.
On my return to them on Wednesday of this week, with a big scratch on my brand new Venue, excellent service. They sympathized with my self caused scratch and offered to drive home. The repair was done as scheduled and once again, they picked me up. It’s definitely a family business. They always made me feel safe. Lire plus
The guys working here are very honest. It's a refreshing change from what I'm used to - previously needing to do my research so I don't get taken advantage of at other repair shops. I have had such positive experiences with my vehicles - & was reasonably charged - that I've recommended their shop to neighbours and friends. Not surprisingly, many go there with their vehicles as well, & had the same things to say about them. I value honesty in a repair shop & am worry-free when I drop off vehiclesLire plus
My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa. Lire plus
The best experience I have ever had at an automotive shop. The kindest staff, I left smiling ear to ear!!! Highly recommend them to anybody who wants great service! Was in and out with a same day appointment in 30 minutes.Lire plus
Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.Lire plus
I have been to many service centers including one owned by a friend of mine. This one tops them all (sorry buddy!).
Smart mechanics and fast service. In my opinion nothing beats experience when it comes to mechanics. Let the other mechanics at other shops gain their experience at someone else expense! Believe me it is worth the drive out down bank st.Lire plus
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