I woke up in the middle of the night because my house was absolutly freezing!! I fiddled with the thermostat, by i couldnt get the furnace to kick over and turn on. after a long long night i called royal which i found randomly off the net, explained the situation and how i needed help asap. they come over quickly and diagnosed the issue free of charge. After they gave me the upfront price i agreed and they fixed the issue. Turned out to be an electrical issue - a mouse chewed up a wire - they showed me the culprit and his work. I had a good experiance with royal and would indeed recommend.Lire plus
I never leave reviews, this is a first. I am so happy to live in a community with local companies like this one. I called Reynolds this morning, I didn't have heat in the house. I was told that there day was full and they wouldn't be able to make it over. I was expecting a next day appt. Instead, I was asked a few questions over the phone. Then walked through a few steps. 5 minutes later I got the furnace going and the heat back on. This cost me nothing. This will obviously not always be the case, but from now on my friends, family and I will be calling Reynolds. Thanks againLire plus
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