First visit, needed a battery replaced immediately. They had it there within 5 minutes of my arrival, tested the old one no charge, installed the new one and had me on my way really quickly. The bill was a lot less than I thought it was going to be on the labor end, usually where one is gouged lol, which was a delightful surprise. The shop is clean, there is a Keurig coffee machine, the people are pleasant and helpful, and I highly recommend this place. They are now our family mechanic.Lire plus
reliable, fair pricing, excellent workmanship, have used this shop for many years, always satisfied, recently sent an acquaintance who was also satisfied........ highly recommend
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Lorelli Service Centre dessert la population d'Ottawa depuis plus de 40 ans, offrant un service professionnel et des réparations automobiles de qualité. Notre service personnalisé ...plus...Plus de texte
Excellent service. First iced them @4years ago. I knew nothing about them. Without even asking for my credit card, they offered me a loaner car as repair would take several days.
On my return to them on Wednesday of this week, with a big scratch on my brand new Venue, excellent service. They sympathized with my self caused scratch and offered to drive home. The repair was done as scheduled and once again, they picked me up. It’s definitely a family business. They always made me feel safe. Lire plus
My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa. Lire plus
Absolutely amazing service and knowledgeable mechanic. I have recommended family, friends and they are doing the same. Thank you very much for the help.Lire plus
Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.Lire plus
This place was able to help me when no other mechanic was able to (6 different shops and 1 dealership). My issue was with locking lug nuts where the key was damaged. Every other mechanic told me that their bolt extractors wouldn't work on my rims because there wasn't enough space to latch onto the bolts. They said they'd have to drill into the bolt, and possibly damage my rims in the process (either cosmetically or to the point where they'd have to be replaced). The dealership told me the personLire plus
These guys are every good,fair and honest as good as my friend suggest. I brought in my 2009 Toyota Camry , knowing there was some work that needed to be done. They did it for $450 lower then the original quote that i got elsewhere . I was informed throughout the process and given best case and worst case scenarios and they were very honest in all of their dealings with me.
Highly Recommend*****Lire plus
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