Just bought a used Audi A6 and 3 months after I purchased the car, my Check Engine light came on and my air conditioning wasn't working properly. I took it my own personal mechanic, they thought they fixed it but it came back on 3 days later. Frustrated, I took it to an Audi dealership while in Toronto on vacation and they wanted to charge me an arm and a leg to diagnose the problem and eventually fix the problem. I wasn't too keen but I agreed, bought a beautiful car, check engine light shouldn't be on bottom line. Two weeks later back in Ottawa my check engine light came back on !!!! Now I was very frustrated. In limbo my car needed an oil change so I took it to Midas on Baseline rd. The mechanic named Alex indicated to me once again the light was on. I said go a head and see if you can fix the problem thinking if Audi can't fix it who can. The Manager said if they can't find the problem they won't charge me for the diagnosis. It was zero risk for me and a win/win for both of us. Alex was able to find the problem and fixed it with my authorization. The light has never come back on again. Turns out the mechanic Alex is an Electrical Engineer who specializes in cars. AND my final bill to fix it was a fraction of what Audi charged me. Alex in my opinion is an electrical genius !! If anyone has eletrical problems take your car to Midas on Baseline Rd in Ottawa and ask for Alex. It will save you alot of $$$$$$$$$$$$$ and frustation.Lire plus
My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa. Lire plus
Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.Lire plus
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