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It has been a long time since I've had an oil change experience worth writing home about. I was beginning to think that I would have to change my own oil just to avoid being haggled and insulted as I had been at the last few places I tried. Not once was I lectured about coming in more often or told I don't take care of my car as usual (I'm not negligent - most lube shops use it to instill fear and have you pay more money.)
Paul seems like a manager-type person who was the man I spoke with the whole time I was there. If there was such thing as a 'carside' manner, he got it right on the money. He was extremely polite and even asked permission to put air in my tires like I was some kind of heiress. I am used to other places either not asking to add air or forgetting to even check them. A lot of places only do it 'by request' - but when they don't communicate with you, how are you supposed to request it? So this place was quite amazing. They showed me my transmission fluid colour to assure me it's in perfect condition. Basically, I would go back there strictly for the customer service, but their prices are reasonable too. I would say they are like any other place but you actually get what you pay for.
The owner's name is 'Al' but I never met him. Maybe he will be in on a weekday. I have a $10 off coupon for next time if I take the middle package so that's another incentive to return. I am glad I don't have to figure out how to change my own oil because it isn't easy when you lack the tools needed.
They have a coupon right now on he back of Safeway receipts for $8 off. I wish I had known, but it was still worth it.
GREAT PLACE TO GET YOUR LUBE ON!
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I would definitely recommend this shop. The kind man was better than his word and helped us. I don't forget a kindness.
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Business was great! Very honest.
I was very satisfied of the work done & how fast my car was ready..
especially when the part I needed had to be ordered. :)
I’ve dealt with Cetus in the past when I lived in the south & I was completely satisfied then. Very glad to see the business is here in the north ?
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Absolutely love coming here! Just moved from Manitoba, they did my out of province inspection, oil change a month later and the my tire blew and they saved my day!! The price is totally worth it, mechanic work is done properly the first time and the customer service is exceptional! As long as I need anything done to my baby, it'll be going
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