| 13 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Excellent service. They really explained everything in such a manner that I was able to fully comprehend. Love that this company is female owned.
Really helped me out in a jam and didnt try to sell me stuff I didnt need.
Visiting from out of province and came in with a rental car that was acting up. Never heard of the place before... Was surprised with the ease of service and friendliness. They solved my very minor problem in a flash and even gave me tips on where to visit locally. If I'm ever in the area again and have car issues, I'll be back.
Réponse d'entreprise 22 septembre 2017
Hi. I am super happy that you found our shop and that we serviced your rental car and put you on your way. Happy Travels!
turn around times - Great!, service in accord with need and instruction - Great! Pick up and drop off - Great! Charges, modest. Quality, high!
Réponse d'entreprise 2 septembre 2017
Hi Anya, Thank you for your fantastic review of Cowichan Auto Repair. We really appreciate good words for our work and staff. Hope to see you another day. Have a great Long Weekend!!!
Very friendly and easy to deal with. Would recommend. SUPPORT LOCAL BUSINESS!
Réponse d'entreprise 30 août 2017
Thank you for your great review. My staff at Cowichan Auto Repair work really hard to offer our customers excellent service and we encourage the people in our community to SHOP LOCAL.
They picked my car up from work, left a loaner when the realized the amount of work my vehicle needed and the bill was fair. I will definitely have Elly and C.A.R. service my vehicles again!
Réponse d'entreprise 30 août 2017
Hi there, Thanks for your wonderful review on Cowichan Auto Repair. We try to make our customers' experience as easy as possible. Thus we offer shuttle services and/or loan of a car. Look forward to seeing you again in the future.
Excellent company to deal with!! Very informative, fair and reasonably priced. Pick up and deliver your car when it is ready so hassle free. I highly recommend them.
Réponse d'entreprise 30 août 2017
Hi and thanks for your great review!! At Cowichan Auto Repair we like to make it easy and as informative as possible for our customers. Our staff will explain all the necessary work that is to be done with your vehicle and ensure that your car is safe.
Had a trickey problem fixed expertly on my antique motor home. Well done!!
Réponse d'entreprise 28 août 2017
Hi there, We are happy that we could address the problem with your motor home. Thanks for using Cowichan Auto Repair :)
Awesome service. Did not even charge for small stuff.
Réponse d'entreprise 30 août 2017
Thanks for the super review. We know that your vehicle is very important to you and we strive to give you the fairest price and even throw in a few freebies.
I had a super experience here. They were prompt fixed on time and u see the estimate they gave me. I have been back a couple times since. All great.
Réponse d'entreprise 30 août 2017
We are happy that you had a great experience at Cowichan Auto Repair. The staff in my shop strive to give you the best customer service and quality workmanship. Thank you!!!
Great service , excellent value. Thank you so much. I will be a customer for life. SB
Réponse d'entreprise 28 août 2017
Thanks Samy for using my shop for your car care needs.
Love the service and the female friendly atmosphere.
Réponse d'entreprise 30 août 2017
Hi there and thank you for your 5 star review of Cowichan Auto Repair. We work really hard to offer our customers excellent customer service. Watch for our monthly Women and Wheels Workshops where we talk and demonstrate vehicle maintenance and safety.
Remarkably expensive. Parts quoted for repair were 3x's what I eventually paid retail at an autoparts outlet. The estimates for work were just silly ( eg. $180 to replace four spark plugs on a 4 cyl GMC.). I will avoid.
Réponse d'entreprise 26 août 2017
There are dozens of sparkplugs for most cars including this one. We do not put in cheap sparkplugs. By putting in top quality plugs, they last 2 - 3 times as long and you have a slightly better running car with slightly better fuel economy. The labour on this is $65.00 and really good spark plugs. It's part of our philosophy about caring about your car. ie. an oil change, we use a premium, industrial grade filter that costs us double what the popular brands cost and semi-syn oil for $44.00.
I just had the lug nuts fixed on my daughters car. They quoted me 15 min to an hour max to fix so I agreed. During the service I heard a lot of bad things about the service there from patients and a coworker. I got the bill and it was for 3 hours of service. Took this to other mechanics and then said NO WAY it would take 3 hours ( which I already know ) !! Thank God I was warned ahead of time to not give them my Visa #. Will be on the phone to the better business bureau tomorrow😢SAD
Réponse d'entreprise 26 août 2017
On your vehicle the entire front hub had to be completely removed from the car because the lug nuts are pressed in from the back. The speed sensor also had to be disconnected. Most often the wheel bearing needs to be replaced when this is done and we saved the wheel bearing, hence saving you over $200 in cost. We have a 97 percent customer satisfaction rate so I do not know why hearsay from coworkers who are not customers is a valid point. Complaint was resolved with the customer.
I was very disappointed in $400 total detailing package. The engine was not done. The enterior was not shampooed only spot cleaned and they missed half the spots. The most disappointing was the exterior which was promised a heavy cut to remove the faded paint. This was not done and the paint was still very faded. Basically I received a wash and wax with a vacuuming and the odd stop cleaned. I had the oil changed but the filter is dripping oil, also had a suspension part installed no complaints.
Réponse d'entreprise 18 août 2017
I am sorry you're not happy. Glad that the suspension work was right. There was no mention of the oil drip and we would've happily looked at it and fixed it. When you picked up your vehicle you were happy with the int. detailing. We did discuss the exterior and we thought we had explained that where the wrap/stickers had been for 7 years covering half the car, you could clearly see that it was 2 shades of paint. Sticker residue can be removed but not paint. We successfully bring back most paint.
Vos amis connaissent peut-être cette entreprise? Partagez cette page sur Facebook et découvrez ce qu'ils en pensent!
