we purchased a c63 from this dealership over a year ago. It was actually funny, because we had no intention of buying that car - in fact we had been looking at an entry level C-class that would be good on gas, and a good daily driver. The salesman, however, was so knowledgeable and enthusiastic that that very same day, we had purchased a certified pre-owned c63.
Upon delivery of the vehicle, we experienced a few issues (the front grill was lose, one of the rims was scratch), however these problems were quickly resolved (we got a new grill and they refinished the rim). The Manager even got involved and everything was taken care of in a professional manner that was satisfactory to us. thanks MB Thornhill!Lire plus
I called them on a Tuesday in a rush when I found out the lease end inspection on my 2012 BMW X3 was just 2 days away. I wanted the car to look impeccable and needed a full exterior and interior detail STAT. Owner told me they were booked for the week, but that if I would pay a tiny bit extra he'd keep a guy overnight to detail my car.
Seriously?
That's some Ritz Carlton level service right there.
I brought the car in the next morning and waited for magic to be done. Excellent experience!Lire plus
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