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I was informed in an understandable manner about mechanical details regarding my car. I felt confident in their abilities and was pleasantly surprised when I picked up my car and paid the bill.Lire plus
I have been a long time committed customer and I can only say these guys are very patient and very trustworthy. I recent took my truck here and they gave honest advice that wasn't in their best financial interest. They showed me the areas of concern, while the truck was on the hoist. Honest owner, friendly mechanics. Lire plus
I have been there several times now with any one of our vehicles; the service has been excellent each time, on time, friendly, cost as expectedLire plus
Ron and his team are awesome. They are super easy to book in with, he answers all my questions, calls me with options if things need to be repaired or replaced, and don't try to upsell. They are professional and courteous - and are a bunch of great guys!Lire plus
After seeing how they treated our company fleet I began taking my car, then my children's cars there. Service us always fantastic and thorough but I also like that they don't push things into your bill. The other thing I've noticed over the several years I've known them is the familiar faces of the mechanics. They are long term and happy people. I highly recommend Holm's. ?Lire plus
I have been taking various cars('63 valiant/villager/rav)to NZ auto since 2012. I have always received excellent service, great recommendation, with great rates. It's nice to be able to trust a business to do good work, back up their work, and most importantly is conscientious and professional. Always prompt and friendly service; they have gone above and beyond to fit me in around my schedule. Go find them at their new location!Lire plus
The most honey best mechanics I have ever used. They don't upsel l you they show you under the car and give you options.
These guys are great and I recommend them!Lire plus
I go to garage, theres new guy at counter he is AWESOME. Guys in shop best. I know who your talking about i heard she got fired so that probably why!Lire plus
Excellent. I got tired of dealing with the expensive dealership so asked for recommendations from friends. Four recommended this shop. I have been going for three years and never had a problem. Fixed promptly and reasonable. Great customer service. Lire plus
Same great place since 1925! Whether you know it as Shawnigan Garage or Shawnigan Lake Automotive, you cannot beat the service here, huge reno and new staff in shop to add to already great mechanics there, go check them out!
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Greg is awesome!! we bring all our families cars there. he is honest fair and never pressures... Will help us budget saying no need to do this now but u will probably need in 12 months. he is our truly trusted family mechanic!!!!
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Awesome service! I was in the UBC hospital and the nurse faxed my prescription and it was delivered in about 30 minutes. They even adjusted the bill after finding out I had extra insurance on site! Thank you Winney and the rest of the staff of IDA for such excellent service.Lire plus
What prompt inexpensive service I recived today. Turns out I was dealing with the owner Robert. Hands down I would use them and trust them again.Lire plus
We called on Friday to make an appointment for the next day, Saturday. However, Saturday . started out very badly. The person who made the appointment didn't know there was limited service on Saturdays and the work we needed may not be possible. This was made worse by the fact we travelled by ferry to get here. All is well that ends well, however. Alex somehow got the repairs done for us. He turned an unhappy customer into a happy one and we will come back....maybe not on a Saturday. Thank youLire plus
Both my late husband and myself have had our cars serviced there for years. And he had an older model Camaro and they would go the extra mile to find parts. I took my 2005 ford focus in today to just have new windshield wipers installed. They notice all my tires were low. and toped them to the proper PSI. no charge, So I really appreciate them going the extra mile. I have found courtesy goes both ways. Lire plus
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